Terms and Conditions
Conditions of Booking
Price
The prices of holidays displayed in search results are in Euro (€) and are subject to availability. You are strongly advised to read and are responsible for reading the Holiday Information on the site for further details. Insurance is extra and it is recommended that you purchase travel insurance at the time of booking.
Passports
All members of the travelling party must possess a valid passport. Be certain to apply in time. If you fail to obtain the relevant documentation before you travel you will be solely responsible for any costs which you incur as a result of that failure. We shall not be liable for any such costs.
Cancellations
Please refer to the table below for any changes you wish to make cancellations to your booking:
| No. of days | sportactive.net full packages |
Flight only accommodation only |
| More than 56 days | Deposit Only | Deposit Only |
| 29 to 55 days | 50% | 100% |
| 22 to 28 days | 70% | 100% |
| 8 to 21 days | 90% | 100% |
| 0 to 7 days | 100% | 100% |
Column 1 = Period before you leave.
Columns 2 and 3 = Amount of cancellation charge shown as a within which we receive percentage of the total (including deposits paid).
Example: If you cancel your holiday within 28 days of departure you loose 70% of the total cost of your holiday
Privacy Policy
Your privacy is important to us. Full details can be seen here.
Activity Conditions and requirements
SportActive will organise accommodation and activities. The price is inclusive with the following exceptions:
- Cycle hire is extra.
- On walking trips there will be a small additional charge for local taxis to walk starts and return to hotel. (these may apply to certain tours)
- Participants are responsible for their own insurance.
- All participants are responsible for their own safety.
- All participants (cycling) must at all times obey the rules of the road.
- Body height measurement is compulsory for correct bike size allocation
- SportActive can not confirm bike hire without the bike hire deposit
- All SportActive activities are non competitive
- All participants are responsible for their own fitness/health to take part in an active holiday
- SportActive will accept no responsibility for accidents or injury to participants during the trip.
Customer Contacts
In the first instance customers requiring assistance should contact our office on 0044/ (0)28 7136 5997 (UK) or fCette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser.. Alternatively in out of hours circumstances please contact one of our Directors as follows :
- Martin Birney (UK Mobile) 0044/ (0)75 997 191 79
- Flora Mittermair (French Mobile) 0033 (0)6 99 79 12 54
